AT&T Needs to Improve Their Service In Roseland

I have a buddy who lives in Roseland and has been experiencing major internet issues which is hindering her productivity as a home-based business owner.  She said that it seems like each time a technician comes out to repair her issues, her service gets progressively worse.  So, one has to wonder: Is she experiencing issues because of poor connectivity or poorly skilled technicians?

AT&T, what’s up??